Some Xbox controllers are reportedly failing to respond to button presses

An Xbox player highlighted problems with their controller’s face buttons.

Josh Goldman/CNET

The Xbox Wireless controller that comes with Microsoft’s shiny new Xbox Series X and S consoles may occasionally fail to register button presses. One player told competitive gaming site The Loadout their Y button “consistently failed” while playing FIFA on PC.

The A and X buttons apparently fail to respond sometimes, but not as much as Y. It’s an issue that’s been reported since the Xbox Series X and S launch last November, but it’s unclear how widespread it is.

Microsoft is aware of the problem and “actively working” on a fix, according to The Loadout.

Xbox controllers aren’t the only ones reported to have problems — many Nintendo Switch players have said that the hybrid console’s Joy-Cons suffer from drift. More recently, some PS5 DualSense controllers have reportedly had the same issue.

Microsoft didn’t immediately respond to a request for comment.

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